Automobile glass is warranted against defects in material or
workmanship for as long as you own the vehicle in which the glass is
installed so long as such defects are brought to the attention of Auto
Glass Guys within 30 days of discovery of a defect. Truck sliding back
glass is warranted against defects in material and workmanship for two
years from the date of installation as shown on the invoice.
This warranty does not cover leaks, stress cracks, or related damage in
connection with installations to vehicles having damage or rust on the
pinch weld. Auto Glass Guys will use reasonable efforts to advise you
of the existence of such damage or rust prior to removal of existing
glass; however, it is often not possible to do this. In these cases,
Auto Glass Guys is not responsible for any associated damage. In
addition, damage not involving defective workmanship or materials is
expressly excluded from coverage under this warranty. Some states do
not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights and you may also have
other rights, which vary from state to state.
If you have a problem that is covered by this warranty, you may contact
our store or phone Toll Free 1-888-899-GUYS (4897) and we will replace
or repair the warranted product or correct the defective workmanship
without charge at a mutually agreed upon time. If we are unable to do
so, we will refund the original purchase price of your warranted
product. In order to exercise your rights under this warranty, we will
require evidence of installation by Auto Glass Guys, such as a copy of
the invoice.
The repair process involves the injection of adhesives into the damaged
part of the glass. The degree of success of each repair is a function
of several variables. The best results are obtained when the damage is
recent, the point of impact small, the cracks around the damaged area
is small, and there is not moisture or other foreign matter in the
damaged area. If you are dissatisfied with the repair, we will credit
the cost of repair toward replacement.We guarantee that the repaired
portion of the windshield will not crack further and that the repair
will pass any state vehicle inspection, or we will credit the cost of
repair toward replacement.
This warranty applies as long as you own or lease the vehicle on which
the repair was made and is not transferable.
Auto
Glass Warranty Does Not Cover:
1. Leakage or damage caused by pre-existing damage to the window frame
or pre-existing rust on the window frame.
2. Damage caused to your windshield by impact with foreign objects
(rocks, etc...), vandalism, theft, accidents or reckless conduct
resulting in a broken windshield.
For more information about a new windshield, back glass or any other
auto glass, simply call us at 303-991-7777.
